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If your hot water system is ageing or leaking, we'll replace it with a reliable new unit, done properly.

When you're ready for a hot water system replacement, the choice comes down to your household. We help Pottsville and Tweed Shire homeowners pick a replacement that matches how they actually use hot water. That might mean a compact unit for a two-person cottage, or a larger system for a busy family bathroom.
Coastal air along the Tweed Coast is harder on tanks and fittings than inland areas. A lot of local homes are now 20 years or older. Their original hot water systems are reaching the end of their working life. We factor that in, choosing units and fittings suited to salt exposure rather than just matching what was there before.
A hot water system replacement means removing the old unit and fitting a new one. Most standard like-for-like swaps are completed in a single visit. We disconnect the old tank, connect the new unit, and test it before we leave, so you know it's working. Most homes are only without hot water for part of the day, not longer.
We install electric, gas, heat pump and solar systems, matched to your household, not a generic swap. Every job is carried out under NSW Contractor Licence 290544C, with a free, no-obligation quote before any work begins.

A hot water system replacement should be simple, but it doesn't always go that way.
"They replaced my tank, but I still run out of hot water halfway through a shower."
"The old system I understood. This one just has unlabelled dials and no instructions."
"The quote was one number. The invoice was a different one."
"It failed again within months, and the warranty didn't cover it."
We build every replacement around your household, not a standard box swap. You get a clear price before we start. Once we're done, you'll understand your new system and have our guarantee behind the work.
We size every replacement to how your home actually uses hot water, not a generic swap.
Pe show you how your new system works and set it up properly, dials included.
You get a written quote before work begins. If anything extra comes up, like a valve or pipe needing work, we talk to you before we do it.
Every replacement is backed by our satisfaction guarantee, so it's fixed right the first time.
Ready to replace your hot water system properly?
A hot water system replacement covers everything from removing your old unit to fitting, connecting and testing the new one. We install electric, gas, heat pump and solar systems, matched to how your household actually uses hot water. It's part of our wider hot water system work across Pottsville and the Tweed Shire. If your current system just needs fixing rather than replacing, our hot water system repair team handles that instead.
We check your current system and how your household uses hot water.
You get a written quote before we book the job. Anything extra that comes up gets your approval first.
Choose electric, gas, heat pump or solar, sized to your home.
We safely disconnect and remove your existing system.
The new system is fitted and connected to your plumbing, power or gas.
We test the system and walk you through how it works before we leave.
A straightforward like-for-like hot water replacement is classed as minor work under the Plumbing and Drainage Regulation 2017. That means it doesn't need a Notice of Work or Certificate of Compliance in most cases.
If your replacement involves gas work, our licensed gas fitter still issues a compliance certificate.
A hot water system replacement is a big job, so here's what you get when you choose TruFlow.
20+
Years Plumbing Experience



We hold Contractor Licence 290544C, covering plumbing, drainage and gas fitting. That means one licensed team handles your entire replacement, gas connections included.
We carry $20 million in public liability insurance. Your home and property are protected while we work.
We've traded in Pottsville since September 2011, and worked in the trade since 2008. We know Tweed Shire homes and how the coast wears down hot water systems.
TruFlow is family-owned and operated. Our uniformed technicians turn up ready to do the job properly.
We offer pensioner and senior discounts on eligible work. Ask when you book your free quote.
A hot water replacement is a bigger investment than a repair, so trust matters even more before you book. The reviews below are from Pottsville and Tweed Shire locals who called us when their old system reached the end of the road.
No, you don't need to match your old system's size. We size your replacement to your household's hot water use, bigger or smaller than what you had.
Yes, replacement is often the easiest time to switch types. Moving from electric to gas, or gas to heat pump, is common when the old unit is due anyway.
We disconnect it safely and take it away as part of the job. You don't need to arrange separate removal or disposal.
Usually, yes, especially for a like-for-like replacement. If you're switching system types, the new unit's position may need to change to suit gas, power or drainage points.
Sometimes. Moving between system types can mean extra pipework, a gas connection or electrical work beyond a standard swap. We confirm exactly what's needed during your free assessment.
A hot water system replacement is only worth it if it's done properly. Call or request a quote and we'll assess your system and household needs. We remove the old unit, fit the new one, and test it before we leave, so you know it's working.
Every replacement is backed by our satisfaction guarantee and covers Pottsville, Hastings Point, Cabarita Beach, Kingscliff and the wider Tweed Shire.

We replace hot water systems across Pottsville and throughout the Tweed Shire. From coastal properties to homes further inland, we bring the same licensed, insured service to every job.
Pottsville
Hastings Point
Cabarita Beach
Kingscliff
Casuarina
Cudgen
Banora Point
If your suburb isn't listed here, give us a call. We cover the wider Tweed Shire for hot water replacements too.

Email: [email protected]
Phone: 0402 763 247
Address: 213 Overall Drive, Pottsville NSW 2489
TruFlow Plumbing Service
ABN: 37 789 436 603
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