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Water should drain away from your property, not pool around it. TruFlow Plumbing assesses, repairs, and improves stormwater systems across Pottsville and the Tweed Shire.

The Tweed Shire receives some of the highest rainfall totals in New South Wales, and properties across Pottsville, Casuarina, and Kingscliff feel that pressure every wet season. When stormwater has nowhere to go, it pools around yards, tracks toward foundations, and puts real strain on downpipes, drainage pits, and discharge points that were never designed to handle that volume.
At TruFlow Plumbing, we work with homeowners across Pottsville and the Tweed Shire who are dealing with exactly these conditions. We assess the full stormwater drainage system, identify where it is underperforming, and propose practical improvements that manage runoff more effectively. Our drainage services cover everything from initial assessment through to completed repairs, carried out by licensed local plumbers who have been working in this region since 2011.

Stormwater problems rarely have a single cause. A yard that floods after heavy rain might involve a blocked pit, a disconnected downpipe, or insufficient drainage capacity. TruFlow Plumbing assesses the full system before recommending any work, so repairs are targeted and built to last.
Stormwater pits collect debris and sediment over time, reducing their capacity to handle heavy rain. We clean and clear pits across Pottsville and the Tweed Shire, restore flow, and check for structural damage that may be allowing runoff to track where it should not.
A cracked or disconnected downpipe can direct large volumes of water toward your foundations during a downpour. We inspect, repair, and correctly connect downpipes so roof water is directed away from the structure and into the appropriate stormwater drainage point.
Leaf litter, soil, and root intrusion block stormwater drains quickly when rain arrives. We clear drains using professional equipment, restore flow, and identify the cause so blockages do not return with the next storm. Visit our drain cleaning service page for more detail.
Low-lying properties and clay-heavy soils across the Tweed Shire hold water rather than absorbing it. We assess surface and subsoil conditions and install channel drains, agricultural pipe, or pit systems that intercept water before it pools around paths, lawns, and footings.
Where stormwater exits your property matters as much as how it drains. We assess existing discharge points and carry out improvements that comply with NSW plumbing and drainage standards, making sure runoff leaves the property correctly and does not cause problems for neighbouring land.
Before any repair or upgrade begins, we carry out a full inspection covering downpipes, pits, underground pipework, and discharge points. Homeowners preparing to sell or recently purchased in the Tweed Shire often find a stormwater inspection a practical step before wet season arrives.
Gutters and downpipes are the first line of defence against roof water entering your stormwater system incorrectly. We inspect, repair, and install gutters and downpipes to make sure roof water is directed into the right drainage points rather than down walls or into foundations.
Stormwater drainage planned and installed correctly from the start saves significant cost down the track. We work alongside builders and landscapers during renovations and new builds across the Tweed Shire to make sure drainage is designed and compliant with local council requirements from the outset.
When stormwater drainage goes wrong, you need a plumber who knows the local conditions and gets the job done right. TruFlow Plumbing has been that plumber for Pottsville and Tweed Shire homeowners since 2011.
13+
Years Serving
Tweed Shire



TruFlow Plumbing is based in Pottsville and has been serving the Tweed Shire since 2011. We understand the local conditions that put stormwater systems under pressure because we live and work in the same area as our customers.
Every stormwater drainage job is completed by a fully licensed plumber. Our NSW Contractor Licence (290544C) covers plumbing, drainage, and gas fitting, and we carry $20 million public liability insurance on every job. All work complies with NSW plumbing and drainage codes.
Quality workmanship means the job is done properly from the start. Every stormwater drainage service we carry out is backed by our satisfaction guarantee. If you are not completely happy with the result, we will come back and fix it free of charge.
TruFlow Plumbing supports the Tweed Shire community through pensioner and senior discounts, sourcing from local suppliers, and backing local organisations. We believe in keeping things local, from the materials we use to the people we support.
Trusted by Homeowners across Pottsville and the whole Tweed Shire
Common signs include water pooling in your yard after rain, overflowing stormwater pits, water tracking toward your home's foundations, or downpipes that appear to drain nowhere. If any of these are happening on your property, it is worth having the system assessed before the next heavy rain arrives.
Stormwater drainage collects and redirects rainwater from roofs, driveways, and land away from your property. Sewer drainage carries wastewater from toilets, sinks, and appliances to the sewer main. The two systems are completely separate, and connecting stormwater to the sewer system is not permitted under NSW plumbing regulations.
Yes. Root intrusion is one of the more common stormwater drainage problems we come across across the Tweed Shire, particularly on established properties with mature trees. Roots can enter through pipe joints, crack pipe walls, and cause partial or full blockages over time. A camera inspection can confirm whether roots are present and assess the extent of any damage.
This depends on the scope of work. Minor repairs and maintenance to existing stormwater systems generally do not require council approval, but new drainage installations or significant alterations may need to comply with Tweed Shire Council requirements. We assess each job individually and can advise on what applies to your specific situation before any work begins.
Insurance coverage for stormwater drainage varies between policies and depends on the cause of the damage. Sudden damage from a storm event is more likely to be covered than gradual deterioration over time. We recommend checking your policy details directly with your insurer. What we can provide is a clear written assessment of the damage and the work carried out, which is useful documentation when making a claim.
Stormwater problems left unaddressed get worse over time, particularly in a region that sees the rainfall totals the Northern Rivers delivers each wet season. A drainage system that cannot handle local conditions puts your property at risk with every downpour. TruFlow Plumbing can assess the full system and provide a clear, honest recommendation with no obligation to proceed.
As a locally based, family-owned business we keep things straightforward. You get a licensed plumber who turns up on time, assesses the full system, and gives you a written quote before any work begins. No hidden costs, no pressure, and no guesswork.
Call us or fill out our online contact form to book your free, no-obligation stormwater drainage assessment across Pottsville and the Tweed Shire.

TruFlow Plumbing is based in Pottsville and services properties across the full Tweed Shire region. Beachside suburbs, hinterland properties, and everything in between each present their own stormwater drainage challenges. Over 13 years of working across this part of the Northern Rivers means we understand those conditions well and bring that knowledge to every job we carry out.
Pottsville
Kingscliff
Casuarina
Banora Point
Tweed Heads
Murwillumbah
Chinderah
Hastings Point
If you are unsure whether we service your area, give us a call and we will confirm straight away.

Email: [email protected]
Phone: 0402 763 247
Address: 213 Overall Drive, Pottsville NSW 2489
TruFlow Plumbing Service - ABN: 37 789 436 603
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