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A faulty toilet is more than an inconvenience. It can disrupt your entire household and, left unattended, lead to water damage, inflated water bills, and costly repairs down the track. At TruFlow Plumbing, we understand how important it is to have the problem resolved quickly and correctly by someone you can trust.
As a family-owned business based right here in Pottsville, we've been serving homeowners and businesses across the Tweed Shire since 2011. Whether you're dealing with a leaking toilet in Kingscliff, a blocked toilet in Casuarina, or need a full toilet suite replacement in Banora Point, our licensed plumbers are familiar with the local area and ready to help.
We take pride in being part of this community - and that means showing up on time, treating your home with respect, and fixing the problem right the first time. All our toilet repair and replacement work is fully compliant with NSW plumbing codes and backed by our 100% satisfaction guarantee.

From a minor leak to a full bathroom upgrade, TruFlow Plumbing handles every aspect of toilet repairs and replacements across Pottsville and the Tweed Shire. Here's a breakdown of everything we can help you with:
A leaking toilet can waste thousands of litres of water and push your water bill up significantly. We identify the source of the leak quickly - whether it's the cistern, pan, inlet valve, or seals - and carry out a lasting repair that meets NSW plumbing standards.
That constant trickling sound isn't just annoying - a running toilet can waste up to 200 litres of water per day. We diagnose and repair faulty flush valves, inlet valves, and cistern components to stop the waste and restore quiet, efficient operation.
Whether your toilet is beyond repair, outdated, or you're simply upgrading, we supply and install quality toilet suites to suit your bathroom and budget. We handle everything from removal of the old unit through to full installation and compliance certification.
Cistern problems including cracks, leaks, faulty buttons, and internal mechanism failures - are among the most common toilet issues we see across the Tweed Shire. We repair or replace cisterns on all makes and models, restoring full function quickly and efficiently.
A blocked toilet needs attention fast. Our plumbers use professional-grade equipment to clear blockages safely and effectively, without damaging your pipes or pan. We also identify any underlying drainage issues that may be contributing to repeat blockages.
Cracked or damaged toilet pans are a hygiene risk and should be replaced promptly. We remove the old pan, prepare the floor waste connection, and install a new pan that is correctly set, sealed, and compliant with NSW plumbing codes.
In-wall toilets and concealed cisterns offer a sleek, modern look and are increasingly popular in Tweed Shire homes and renovations. Our licensed plumbers are experienced in the full installation process, including wall framing, in-wall cistern fitting, and flush plate installation.
A worn, broken, or ill-fitting toilet seat is a simple fix that makes a big difference. We supply and fit quality replacement seats to suit your existing toilet, ensuring a secure, hygienic fit every time.
Choosing the right plumber isn't just about fixing the immediate problem. It's about knowing the person walking into your home is qualified, honest, and genuinely invested in doing the job properly. Here's why locals across Pottsville and the Tweed Shire have been calling on TruFlow Plumbing since 2011.
13+
Years Serving
Tweed Shire



We're not a franchise or a call centre operation. We're a family-owned business that lives and works right here in Pottsville. With over 13 years serving the Tweed Shire community, we understand local homes, local conditions, and what our neighbours expect from a tradesperson they invite into their home.
TruFlow Plumbing holds a current NSW Contractor License (290544C), covering plumbing, drainage, and gas fitting. We carry $20 million public liability insurance, so you can have complete confidence that every job is covered - from a simple toilet repair to a full bathroom renovation.
Our lead plumber has been in the trade since 2008, bringing real-world experience to every job. That depth of knowledge means we diagnose problems accurately, recommend the right solution, and complete the work to a standard that lasts.
Every toilet repair and replacement we carry out is fully compliant with NSW plumbing codes. We back all our work with a 100% satisfaction guarantee. If something isn't right, we'll return and fix it at no additional cost.
We're proud to be rated ⭐⭐⭐⭐⭐ by local homeowners across Pottsville and the whole Tweed Shire
This depends on the age, condition, and nature of the fault. Minor issues such as a running cistern, leaking inlet valve, or faulty flush button are generally straightforward repairs. However, if your toilet is cracked, frequently blocking, or repeatedly developing the same fault, replacement is often the more practical and cost-effective long-term solution. When we assess your toilet, we'll give you an honest recommendation based on what we find - not what costs more.
Yes! Even a slow leak or a constantly running cistern can waste a significant amount of water over time, which adds up on your water bill and places unnecessary strain on your plumbing system. In some cases, water leaking at the base of a toilet can also cause damage to flooring and subfloor materials if left unattended. It's always worth having it looked at sooner rather than later.
Yes. In NSW, toilet installation and replacement is classified as licensed plumbing work under the Plumbing and Drainage Act 2011 and must be carried out by a licensed plumber. Unlicensed plumbing work is illegal and can carry penalties of up to $11,000, and may also void your home insurance. TruFlow Plumbing holds a current NSW Contractor License (290544C), so all work is fully compliant and properly certified.
In most cases, a cistern can be replaced independently without replacing the entire toilet suite. This is a common and practical solution when the pan is in good condition but the cistern is cracked, leaking, or the internal mechanisms have failed beyond repair. We'll assess the situation and let you know whether a cistern-only replacement is suitable for your toilet model.
Avoid flushing the toilet again, as this can cause the bowl to overflow further. If water is overflowing onto the floor, turn off the water supply valve, it's usually located on the wall behind or beside the toilet, by turning it clockwise. Place towels around the base to contain any water and keep the bathroom door closed to limit odour. Call TruFlow Plumbing and we'll get to you as soon as possible.
Don't let a faulty toilet disrupt your home or run up your water bill. Whether you're dealing with a leaking cistern, a blocked toilet, or you're ready for a full toilet suite replacement, TruFlow Plumbing is ready to help.
As Pottsville's family-owned, fully licensed plumbing team, we've been taking care of homes and businesses across the Tweed Shire since 2011. Every job comes with our 100% satisfaction guarantee - we fix it right the first time, or we'll come back free.
Contact us now or get in touch to arrange your free, no-obligation quote.

TruFlow Plumbing is proudly based in Pottsville and services the full breadth of the Tweed Shire. Whether you're a homeowner, landlord, or business owner, our licensed plumbers are familiar with the local area and ready to respond to toilet repairs and replacements throughout the region. From beachside communities to the hinterland, we bring the same standard of honest, guaranteed workmanship to every job - no matter where you are in the Tweed Shire.
Pottsville
Kingscliff
Casuarina
Banora Point
Tweed Heads
Murwillumbah
Chinderah
Hastings Point
Not sure if we cover your area? Give us a call - chances are we do.

Email: [email protected]
Phone: 0402 763 247
Address: 213 Overall Drive, Pottsville New South Wales 2489
TruFlow Plumbing Service - ABN: 37 789 436 603
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