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Local, licensed plumbers installing, repairing and servicing gas hot water systems for homes across the Tweed.

Cold showers and a spluttering tap are usually the first sign your gas hot water system needs attention. In Pottsville and across the Tweed Shire, salt air off the coast and years of humidity take a toll on hot water units faster than they would inland. Many homes on the Tweed Coast were built from the early 2000s onward, which means a lot of original systems are now 20 or more years old and starting to show it.
We install, repair and service gas hot water systems for homes throughout Pottsville and the surrounding Tweed Shire. Whether you're replacing an ageing unit, chasing down a fault, or setting up a new gas hot water system for the first time, we handle the job as your local, licensed plumber.
Gas hot water systems suit a lot of Tweed Coast households because they heat water fast and keep running through bigger family demand. We'll help you work out if a gas system is the right fit for your home, and get it installed properly the first time.
No callout run-around, no guesswork on compliance. Just a local team that knows Pottsville homes and does the job right.

If your gas hot water system is playing up, you're not alone. Here's what we hear most from Pottsville homeowners.
"I turned on the tap and got nothing but cold." Usually a pilot light out, a gas supply issue, or a faulty thermocouple.
"It goes from scalding to freezing halfway through my shower." Often linked to gas pressure or a thermostat that's playing up.
"There's a banging or rumbling sound whenever it's running." Typically sediment build-up inside the tank, worse in older systems.
"There's water pooling near the base of my hot water system." Could be a loose fitting, a failing valve, or pressure building up inside the tank.
"The hot water's come out cloudy or with a funny smell." Points to corrosion inside the tank or a breaking-down anode rod.
You don't need to live with lukewarm showers or a noisy tank. We diagnose the fault, explain it in plain language, and get your gas hot water system working properly again.
No hot water sorted fast, so your household isn't stuck without it
Leaks found and repaired before they damage your home
Steady water temperature restored, no more hot-cold surprises mid-shower
Straight answers on repair versus replacement, no upselling
Sediment and noise issues flushed and fixed before they cause bigger damage
Call TruFlow for a free, no-obligation quote on your gas hot water system.
We handle the full scope of gas hot water work, from a straightforward repair to a full system replacement.
This sits within our wider hot water system services for Pottsville and the Tweed Shire.
Call or request a free quote, tell us what's going on.
We book a time that suits you, usually within a day or two.
We inspect the system and gas supply on site.
You get a clear explanation of the fault and your options.
We complete the repair or installation to NSW compliance standards.
We test the system fully before we leave.
You get hot water working properly again, with no surprises on the invoice.
Local considerations
Pottsville's salt air and coastal humidity corrode fittings and shorten the working life of hot water systems faster than inland areas. A lot of Tweed Coast homes are now 20-plus years old, which means original units are due for attention.
Our guarantee: If we install or repair your gas hot water system, we stand behind the work. If something's not right, we come back and fix it, free.
Gas hot water work in NSW must be carried out by a licensed gasfitter. We hold Contractor Licence 290544C, covering plumbing, drainage and gas fitting.
All gas hot water installations and repairs comply with the NSW Plumbing and Drainage Act 2011.
Gas connections and appliance work require a licensed gasfitter, not a general handyman.
Certain installations need Section 68 approval from Tweed Shire Council.
We handle the compliance side so you don't have to chase paperwork.
Gas hot water work touches your home's gas supply, so it's not a job to hand to just anyone. Here's why locals call us.
20+
Years Plumbing Experience



We hold Contractor Licence 290544C, covering plumbing, drainage and gas fitting. That means one trusted contact for your whole gas hot water job, not a plumber who has to bring in a separate gasfitter.
We're based in Pottsville, not running out from a city depot. We know Tweed Coast housing, the coastal conditions that wear out hot water systems faster, and how to get to you quickly.
Gas work carries real risk if it's done wrong. Our $20 million public liability insurance protects your property while we work on your gas hot water system.
We're family-owned, not a franchise with rotating subcontractors. If something's not right after we've installed or repaired your system, we come back and fix it, free.
Real reviews from real customers across Pottsville and the Tweed Shire.
Storage systems keep a tank of hot water ready to use, while continuous flow systems heat water as it passes through, with no tank at all. Continuous flow suits larger households with higher hot water demand, since it doesn't run out.
It depends on your home. Gas heats water faster and copes well with high demand, while electric and heat pump systems can suit homes without a gas connection. We'll talk through your household's needs and give you an honest recommendation.
Rumbling or banging usually points to sediment building up inside the tank. Left alone, it can reduce efficiency and shorten the system's life, so it's worth having checked.
Some gas hot water systems have instructions for relighting the pilot light printed on the unit. If it won't stay lit, or you're not confident doing it yourself, call a licensed gasfitter rather than keep trying.
It comes down to the age of your system, the fault, and how often it's playing up. We'll inspect the unit and give you a straight answer on which makes more sense for your situation.
Yes, your home needs a gas mains connection or an LPG supply to run a gas hot water system. We can check your current setup and talk you through your options.
Cold showers and unreliable hot water shouldn't be something you put up with. As your local, licensed plumber in Pottsville and the Tweed Shire, we get gas hot water systems working properly, fast.
We're fully licensed for plumbing, drainage and gas (Contractor Licence 290544C) and carry $20 million in public liability insurance, so you're covered from the first call to the final test. No city outfit driving in, just a family-owned team that lives and works right here on the Tweed Coast.
Call TruFlow today for a free, no-obligation quote on your gas hot water system.

We install, repair and service gas hot water systems for homes throughout Pottsville and the surrounding Tweed Shire.
Pottsville
Hastings Point
Cabarita Beach
Bogangar
Casuarina
Kingscliff
Cudgen
Nunderi
We also cover the wider Tweed Shire, including Chinderah, Terranora, Murwillumbah and Banora Point. Get in touch if your suburb isn't listed, we're likely still able to help.

Email: [email protected]
Phone: 0402 763 247
Address: 213 Overall Drive, Pottsville NSW 2489
TruFlow Plumbing Service
ABN: 37 789 436 603
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